All Systems Operational

About This Site

Welcome to the Imagine Learning Status Page. Here you will find current information on our product applications’ statuses and upcoming planned maintenance.

This is a single Status Page for all former brands – Edgenuity, Odysseyware, LearnZillion, and Imagine Learning – together now under one brand name and mission. Be sure to bookmark this page for all system and maintenance updates.

If you need further assistance, please visit https://imaginelearning.com/support/customer-support/

Core Curriculum Operational
Imagine Learning Illustrative Mathematics Operational
Imagine Learning EL Education Operational
Imagine Learning Guidebooks Operational
Imagine Learning Odell Education Operational
Twig Science Operational
Traverse Operational
Courseware Operational
Imagine Edgenuity Operational
Imagine EdgeEX Operational
Imagine Odysseyware Operational
Supplemental & Intervention Operational
Imagine MyPath K-12 Operational
Imagine Language & Literacy Operational
Imagine Español Operational
Imagine Galileo Operational
Imagine Purpose K-5 Operational
Imagine Math Operational
Imagine Math Facts Operational
Pathblazer Operational
Imagine MyPath Legacy Operational
Imagine Purpose 6-12 Operational
Imagine+ Assessment Operational
Virtual School Services Operational
Imagine Instructional Services Operational
Academies Operational
Imagine Learning Excellence Academy Operational
Giant Campus Operational
Ignitia Virtual Academy Operational
Park City Independent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

RESCHEDULED Planned Maintenance - Imagine Odysseyware - September 14 Sep 14, 2025 18:00-20:00 MST

Update - Planned maintenance for August 17th is now scheduled for September 14th.

Sunday, September 14th, from 6 PM Pacific time / 9 PM Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 2 hours. Students and educators may experience interruptions during this maintenance when using Imagine Odysseyware.

Thank you for your patience and understanding while we work to improve our systems.
Aug 27, 2025 - 12:55 MST
Scheduled - Wednesday, August 27th, from 6 PM Pacific time / 9 PM Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 2 hours. Students and educators may experience interruptions during this maintenance when using Imagine Odysseyware.

Thank you for your patience and understanding while we work to improve our systems.
Aug 25, 2025 - 11:14 MST
Sep 7, 2025

No incidents reported today.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Twig Science Elementary – Students unable to log in
Resolved - This incident has been resolved.
Sep 5, 06:25 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 06:23 MST
Update - We are continuing to work on a fix for this issue. The Twig Science Elementary issues have been resolved but Twig Science Tools is still having issues that we are working through.
Sep 5, 06:04 MST
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 05:35 MST
Investigating - Our team is actively investigating an issue impacting users of Twig Science Elementary.

Students are unable to login.

We apologize for the inconvenience and will provide an update soon.
Sep 5, 05:22 MST
Sep 4, 2025
Imagine Learning Classroom - Some Users Cannot Use the System
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 4, 16:00 MST
Monitoring - Our team is implementing the solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 4, 15:23 MST
Update - We have identified the issue impacting users that use Classlink to access Imagine Learning Classroom, and we are working to implement a fix.

We continue to investigate issues for user that use Clever.
Sep 4, 14:54 MST
Investigating - Our team is actively investigating an issue impacting users of IL Classroom products.

Some users' accounts have an incorrect status of archived rather than active, so they are unable to use the system.

We apologize for the inconvenience and will provide an update soon.
Sep 4, 13:47 MST
Planned Maintenance - Twig Science - September 4
Completed - The scheduled maintenance has been completed.
Sep 4, 06:15 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 06:00 MST
Scheduled - On Thursday. September 4th, starting at 6 am PT / 9 am ET we will have a short 15-minute maintenance window for CSV Rostering for Twig Science in order to replace one of our rostering databases. This will only impact Twig Science TSF and OneRoster formats, Clever and Classlink will not be impacted.

If CSV Rostering is attempted during this time for Twig Science, the upload will error. You will need to reattempt the rostering upload after the maintenance window is over.

There will be no interruption to using Twig Science.

Thank you for your patience and understanding while we work to improve our systems.
Aug 29, 09:41 MST
Sep 3, 2025

No incidents reported.

Sep 2, 2025
Sessions On Demand Tutoring Platform - Students Unable to Initiate Sessions
Resolved - We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Sep 2, 07:40 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 2, 07:36 MST
Investigating - Our team is actively investigating an issue impacting users of IL Sessions On-Demand Tutoring Service. Students attempting to launch tutoring chats are unable to initiate sessions, and tutors are encountering errors when signing into the platform to begin on-demand tutoring session.

On-Demand Tutoring Services is available on via EdgeEX, Edgenuity, MyPath, Illustrative Math, and Instructional Services customers who purchased this service separately.

We apologize for the inconvenience and will provide an update soon.
Sep 2, 07:11 MST
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025
Imagine EdgeEX - Students and Educators unable to access courses
Resolved - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Aug 25, 17:09 MST
Monitoring - Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Aug 25, 16:50 MST
Investigating - Our team is actively investigating an issue impacting users of Imagine EdgeEX.

Students and Educators cannot access courses and may receive intermittent errors.

We apologize for the inconvenience and will provide an update soon.
Aug 25, 16:32 MST
Aug 24, 2025
Planned Maintenance - Imagine Odysseyware - August 24
Completed - The scheduled maintenance has been completed.
Aug 24, 20:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 19:00 MST
Scheduled - Sunday, August 24th from 7 PM Pacific time / 10 PM Eastern time, Imagine Learning will perform planned system maintenance to improve our customer experience. The maintenance window will be approximately 90 minutes. Students and educators may experience interruptions during this maintenance when using Imagine Odysseyware

Thank you for your patience and understanding while we work to improve our systems.
Aug 21, 10:03 MST
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