Monitoring - A temporary fix has been issued and this issue is no longer affecting customers. A long term fix is being worked on and will be deployed when ready.
Jan 20, 16:27 MST
Update - We are continuing to work on a fix for this issue.
Jan 19, 09:18 MST
Identified - We discovered an issue where our Live Teachers are not seeing images correctly while working with students. We are working on applying an update which will resolve the issue. Live Teaching will be unavailable for a short time while the update is being applied. We apologize for any inconvenience this causes.
Jan 19, 09:16 MST

About This Site

Welcome to Imagine Learning's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Imagine Literacy Student Access Operational
90 days ago
99.96 % uptime
Today
Language & Literacy Operational
90 days ago
99.96 % uptime
Today
Español Operational
90 days ago
99.96 % uptime
Today
Reading Operational
90 days ago
99.96 % uptime
Today
Imagine Math Student Access Operational
90 days ago
98.98 % uptime
Today
Math PreK-2 Operational
90 days ago
98.98 % uptime
Today
Math 3+ Operational
90 days ago
98.98 % uptime
Today
Math Facts Operational
90 days ago
98.98 % uptime
Today
Imagine Assessment Student Access Operational
90 days ago
100.0 % uptime
Today
Galileo K-12 Operational
90 days ago
100.0 % uptime
Today
Galileo Birth-PreK Operational
90 days ago
100.0 % uptime
Today
Educator Access and Reporting Operational
90 days ago
100.0 % uptime
Today
Language & Literacy Operational
90 days ago
100.0 % uptime
Today
Español Operational
90 days ago
100.0 % uptime
Today
Reading Operational
90 days ago
100.0 % uptime
Today
Math Operational
90 days ago
100.0 % uptime
Today
Math Facts Operational
90 days ago
100.0 % uptime
Today
Galileo Birth-PreK Operational
90 days ago
100.0 % uptime
Today
Galileo K-12 Operational
90 days ago
100.0 % uptime
Today
Imagine Learning University Operational
90 days ago
100.0 % uptime
Today
Infrastructure, SSO, and Third-Party Dependencies Operational
Imagine Learning Single Sign-on Operational
Clever Instant Login Operational
AWS Infrastructure Operational
AWS Content Delivery Network ? Operational
Email Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 23, 2021

No incidents reported today.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

Unresolved incident: Imagine Math Live Teaching unable to load images.

Jan 19, 2021
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - This incident has been resolved.
Jan 15, 10:23 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 13:51 MST
Update - We are continuing to work on a fix for this issue.
Jan 14, 12:59 MST
Identified - Due to a partial outage with a third-party integration, teachers and students attempting to authenticate through Clever are unable to log in to Imagine Language & Literacy, Español, and Reading. Teachers and students that authenticate through other methods do not appear to be affected. We apologize for the inconvenience and will continue to monitor the Clever outage.
Jan 14, 11:04 MST
Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 09:54 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 10:37 MST
Update - We attempted to resolve the issue by running a database migration last night during offline hours. This ran for over 10 hours and impacted use of the product. For this reason we ended the migration and will continue to discuss options for resolution.
Jan 12, 07:17 MST
Identified - At 9:32 am MST, we identified an issue in Imagine Math where new accounts are unable to be created. This also impacts automated imports from being processed. We are actively working on this issue. We apologize for any inconvenience that this has caused.
Jan 11, 09:57 MST
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Jan 11, 2021
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.