Students May Encounter Errors While Working in Their Courses

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Apr 03, 2025 - 21:16 MST

Update

We are continuing to monitor for any further issues.
Posted Apr 03, 2025 - 21:16 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Apr 03, 2025 - 20:27 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Apr 03, 2025 - 20:21 MST

Update

We are continuing to investigate this issue.
Posted Apr 03, 2025 - 20:20 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Edgenuity, and Imagine Instructional Services.

Currently students may receive errors in Edge CTE courses.

We apologize for the inconvenience and will provide an update soon.
Posted Apr 03, 2025 - 20:01 MST
This incident affected: Courseware (Imagine Edgenuity) and Virtual School Services (Imagine Instructional Services).