Imagine Edgenuity : Some Educators Are Not Able To Unlock Their Student's Assessments

Incident Report for Imagine Learning

Resolved

This incident has been resolved.
Posted Sep 11, 2026 - 08:24 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2026 - 07:35 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 11, 2026 - 07:17 MST

Investigating

Our team is actively investigating an issue impacting users of Imagine Edgenuity.

Some educators are not able to unlock their student's assessments

We apologize for the inconvenience and will provide an update soon.
Posted Sep 11, 2026 - 06:55 MST
This incident affected: Courseware (Imagine Edgenuity), Virtual School Services (Imagine Instructional Services), and Academies (Brightspire Virtual Schools, Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent).