Imagine EdgeEX - Progress Displaying Incorrectly on Manage Enrollments and Progress Reports

Incident Report for Imagine Learning

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Jun 04, 2025 - 07:45 MST

Update

We are continuing to monitor for any further issues.
Posted Jun 04, 2025 - 07:45 MST

Monitoring

Our team has implemented a solution. All metrics will update to be correct overnight, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Jun 03, 2025 - 10:53 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.
Posted Jun 03, 2025 - 10:47 MST

Investigating

We are aware of an issue where EdgeEX progress is displaying correctly in the Section Hub and Enrollment, but it is not updating on Manage Enrollments and the Progress Report.

We are working this as our highest priority and will provide updates as they are available.
Posted Jun 03, 2025 - 10:24 MST
This incident affected: Courseware (Imagine EdgeEX).